Refund policy

FREE EXCHANGE  FOR 7 DAYS At Bombyy, we ensure that every product is carefully inspected and securely packed before dispatch. However, if there is any kind of issue with your order, we provide a reply, strictly according to the policy mentioned below.

Replacement and Exchange Policy (Refunds Are Not Available)

Bombyy Clothing does not offer refundsand
THE replacement or exchange is provided after proper verification.

Mandate

  • Customers must record a clear and continuous unboxing videowhile opening

  • The video must clearly show the sealed package, the shipping label, and the complete unboxing process without any cuts, pauses, or edits.

  • Replacement or exchange will not be approved without a clear unboxing video.

Issues Eligible for Replacement or Exchange

Replacement 

  • Damaged product

  • Defective product

  • Incorrect product received

  • Size or fitting issues

Time Limit to Raise a Request

  • All replacement or exchange requests must be raised within forty eight hours of delivery.

Product Condition Requirements

To

  • The product must be unused, unworn, and unwashed

  • All original tags, labels, and packaging must be intact

  • The product must be returned in the same condition as received

Non Eligible Cases

  • The unboxing video is missing, incomplete, or unclear

  • The request is raised after forty eight hours

  • Original tags, labels, or packaging are missing

  • The product was purchased during a sale, discount, or clearance offer, unless the issue is from our side

Replace

  1. Contact Bombyy Clothing within forty eight hours of receiving the order

  2. Share the order identification number along with the unboxing video and clear images or videos of the issue

  3. Our team will review and verify the request

  4. Once

S

  • If the issue is due to a defective product or an incorrect item sent by Bombyy Clothing, we will manage the replacement process

  • For example

  • Delivery time for replacements may vary depending on location and product availability

Refund Policy

  • Refunds are not available

  • No

  • Replace

Final Authority

Bombyy Clothing reserves the right to accept or reject any replacement or exchange request after careful review. All decisions made by Bombyy Clothing shall be final and binding.

Contact Information

For

Email: care.bombyyclothings@gmail.com
Phone or WhatsApp: +91 7208343658
Website:bombyy.com

Recommended Website Notice

A clear unboxing video is mandatory for replacement or exchange. Refunds are not available